Prevost Car (US) Inc.: Safety Recalls in 2023
Updated on March 19, 2026.
There were 13 safety recalls made by Prevost Car (US) Inc. in 2023. See the details of the recalls below.
You can also see similar information for other manufacturers.
Data Source: NHTSA.
December 22, 2023
(Campaign #: SR24-05)
Improperly Connected Cable May Overheat
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 X3-45 VIP Entertainer motor coaches. The cable powering the electric radiator cooling fans may be improperly connected and overheat.
NHTSA ID: 23V888000
Component:
# of Units Affected: 10
Consequence Summary:
An improperly connected cable that overheats can increase the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Corrective Action:
Prevost will inspect and replace damaged components, and tighten the radiator cooling fan cable nut, free of charge. Owner notification letters were mailed January 18, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-05.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 80
December 22, 2023
(Campaign #: SR24-03)
Lift Threshold Warning Lights Insufficient
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
NHTSA ID: 23V889000
Component: EQUIPMENT ADAPTIVE/MOBILITY
# of Units Affected: 2,100
Consequence Summary:
Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Corrective Action:
Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 47.79
December 1, 2023
(Campaign #: SR23-43)
Obstructed Sensor May Cause Unexpected Braking
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and 2022-2024 H3-45 VIP motorcoaches equipped with Prevost Driver Assist. The radar sensor may be obstructed by an incorrect front bumper trim panel, causing the driver assist system to not function properly.
NHTSA ID: 23V805000
Component: FORWARD COLLISION AVOIDANCE
# of Units Affected: 183
Consequence Summary:
A driver assist system that does not function properly may engage the brakes unexpectedly or fail to engage the brakes as intended, increasing the risk of a crash.
Corrective Action:
Prevost will inspect and replace the front bumper panel as necessary, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-43.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 88.33
November 10, 2023
(Campaign #: SR23-42)
Grid Heater Cables May Be Loose and Overheat Relay
Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45, 2023-2024 H3-45 VIP, X3-45 VIP, X3-45 VIP Entertainer, and 2023 X3-45 motor coaches. The grid heater cables that connect to the relay may have a loose connection and cause the relay to overheat.
NHTSA ID: 23V761000
Component:
# of Units Affected: 204
Consequence Summary:
A relay that overheats can increase the risk of a fire.
Corrective Action:
Prevost will inspect and replace damaged components, and tighten the grid heater relay nuts, as necessary, free of charge. Owner notification letters were mailed December 30, 2023. Owners may contact Prevost customer service at 1-908-222-7211. Prevost's number for this recall is SR23-42.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 84.24
July 11, 2023
(Campaign #: SR23-310)
Bolt Securing Passenger Seat May Come Loose
Prevost Car (US) Inc. (Prevost) is recalling certain 2021 and 2023 X3-45 Commuter buses. The bolt securing the passenger seat recline mechanism may loosen and disengage, resulting in an unsecured seat back.
NHTSA ID: 23V475000
Component: SEATS
# of Units Affected: 50
Consequence Summary:
An unsecured seat back and integrated seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
Corrective Action:
Prevost will inspect, add Loctite adhesive, and adequately tighten the seat recline mechanism bolts, as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-310.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
July 11, 2023
(Campaign #: SR23-19)
Right Turn Signal Inoperative/FMVSS 108
Prevost Car (US) Inc. (Prevost) is recalling certain 2023-2024 H3-45 and 2022-2024 H3-45 VIP vehicles. The right front turn signal light may fail when the turn signal or hazard warning lights are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
NHTSA ID: 23V474000
Component: EXTERIOR LIGHTING
# of Units Affected: 93
Consequence Summary:
An inoperative front turn signal may not notify other drivers of a turning vehicle, while inoperative hazard warning lights reduce the vehicle visibility to other drivers, both increasing the risk of a crash.
Corrective Action:
Prevost will install enhanced headlight wiring that includes additional resistors, free of charge. Owner notification letters were mailed August 30, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-19.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 80
April 17, 2023
(Campaign #: SR23-304)
Improperly Welded Seat Frames/FMVSS 210
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter buses. The foldable passenger seat frames may have been improperly welded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
NHTSA ID: 23V272000
Component: SEATS
# of Units Affected: 280
Consequence Summary:
An improperly welded seat frame may not adequately restrain the passenger, increasing the risk of injury during a crash.
Corrective Action:
Prevost will inspect and replace the seat frames as necessary, free of charge. Owner notification letters were mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-304.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
April 17, 2023
(Campaign #: SR23-305)
Seat Cushion May Detach From Frame
Prevost Cars (US) Inc. (Prevost) is recalling certain 2021-2023 X3-45 Commuter busses. The foldable passenger seat cushion bolts may be loose and could fall out, allowing the seat cushion to detach from the seat frame.
NHTSA ID: 23V271000
Component: SEATS
# of Units Affected: 280
Consequence Summary:
A detached passenger seat cushion may not adequately restrain the passenger, increasing the risk of injury during a crash.
Corrective Action:
Prevost will add adhesive to the bolts, free of charge. Owner notification letters were be mailed June 7, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-305.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
April 6, 2023
(Campaign #: SR23-13)
Insufficient Wiring Protection May Cause Fire
Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 and X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel is insufficient, allowing the cables to chafe on the edges of the panel and potentially short circuit.
NHTSA ID: 23V245000
Component:
# of Units Affected: 3
Consequence Summary:
An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Corrective Action:
Prevost will inspect, and replace the grommet if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-13.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
April 6, 2023
(Campaign #: SR23-14)
Missing Wiring Protection May Cause Fire
Prevost Car (US) Inc. (Prevost) is recalling certain 2023 X3-45 VIP Entertainer motor coaches. The grommet that protects the electrical power distribution cables passing through a metallic panel was not installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
NHTSA ID: 23V246000
Component:
# of Units Affected: 3
Consequence Summary:
An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Corrective Action:
Owners are advised not to drive their vehicles until the remedy is performed. Prevost will inspect and install the grommet, if necessary, free of charge. Owner notification letters were mailed May 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-14.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
March 20, 2023
(Campaign #: SR23-08)
Window Emergency Exit Malfunction/FMVSS 217
Prevost Car (US) Inc. (Prevost) is recalling one 2023 H3-45 vehicle. The emergency exit window may require excessive force to open. As such, this vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
NHTSA ID: 23V184000
Component: STRUCTURE
# of Units Affected: 1
Consequence Summary:
An emergency exit that requires excessive force to open may prevent or delay use of the exit, increasing the risk of injury in the event of an emergency.
Corrective Action:
Prevost will inspect and adjust the emergency exit window, if necessary, free of charge. The owner notification letter was mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-08.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
March 20, 2023
(Campaign #: SR23-07)
Turn Signal and Hazard Light Malfunction/FMVSS 108
Prevost Car (US) Inc. (Prevost Car) is recalling certain 2022-2023 H3-45 VIP and 2023 H3-45 vehicles. When activating the hazard warning lights, the turn signal lights may not flash simultaneously if the ignition is off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
NHTSA ID: 23V183000
Component: EXTERIOR LIGHTING
# of Units Affected: 26
Consequence Summary:
Hazard lights that do not flash simultaneously may confuse other drivers, increasing the risk of a crash.
Corrective Action:
Prevost will update the hazard warning lights software, free of charge. Owner notification letters were mailed April 14, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-07.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 84.62
February 24, 2023
(Campaign #: SR23-05)
Fire Sensor May Falsely Detect Fires
Prevost Car (US) Inc. (Prevost) is recalling certain 2018-2023 H3-45 motor coaches and H3-45 VIP motorhomes, and 2019 H3-41 motor coaches. The Automatic Fire Suppression System (AFSS) optical fire sensor positioned in the engine compartment's lower region may corrode and malfunction. In this event, the AFSS may give a false warning to the driver, command an unwarranted engine shutdown, and release a chemical fire extinguishing agent in the engine compartment.
NHTSA ID: 23V126000
Component: EQUIPMENT
# of Units Affected: 555
Consequence Summary:
The activation of the Automatic Fire Suppression System can cause a sudden loss of drive power, increasing the risk of a crash. Additionally, a disabled coach may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Corrective Action:
Prevost will inspect the vehicles, install spacers between the optical fire sensor and bracket, and replace the optical fire sensor, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR23-05.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 60.73
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