Mack Trucks, Inc.: Safety Recalls in 2023

A loss of steering control increases the risk of a crash.

Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

An improperly installed wheel end hub assembly can leak oil, causing the axle spindles to loosen or fracture and increasing the risk of a crash.

Hendrickson will inspect and replace the steering knuckle assembly as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0456.

An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.

Mack will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0455.

A detached steering wheel can cause a loss of steering control and increase the risk of a crash.

Owners are advised not to drive their vehicles until the repair has been performed. Dealers will replace the steering wheel retention bolt, free of charge. Owner notification letters were mailed November 20, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0453.

A rear lifting bracket that detaches while the engine is being lifted can result in the engine falling or swinging, increasing the risk of injury.

Dealers will inspect and replace the flanged stud in the rear lifting bracket, as necessary, free of charge. Owner notification letters were mailed December 9, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0452.

The power steering assist cylinder may separate from the steering arm, causing a loss of vehicle control and increasing the risk of a crash.

Owners are advised not to drive their vehicles until the repair has been performed. Dealers will inspect and tighten the steering gear fasteners and install a new cotter pin, free of charge. Owner notification letters are expected to be mailed December 15, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0451.

Driving with an inoperative electronic stability control system can increase the risk of a crash.

Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0450.

Loose steering gear fasteners may result in a loss of vehicle control, increasing the risk of a crash.

Dealers will tighten the steering gear fasteners, free of charge. Owner notification letters are expected to be mailed October 23, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0449.

Low turn signal visibility may not alert other drivers to a turning vehicle, increasing the risk of a crash.

Dealers will add additional turn signal lighting, free of charge. Owner letters were mailed September 25, 2024. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0448.

The pedestal may buckle during a crash, preventing the passenger seat from properly restraining a passenger.

Dealers will inspect and add welds as necessary, replace the missing floor welds, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0446.

An electrical short circuit increases the risk of a fire.

Dealers will replace the batteries, free of charge. Owner letters were mailed November 1, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0447.

Inoperative windshield wipers can reduce visibility, increasing the risk of a crash.

Dealers will inspect, tighten the retention nuts, and replace the windshield wiper arms as necessary, free of charge. Owner notification letters were mailed August 22, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0445.

A relay that fails in the closed position will continue to power the cabin heater, overheating the relay and increasing the risk of a fire.

Dealers will tighten the power cable to relay connection, free of charge. Owner notification letters are expected to be mailed August 4, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SCC0444.

A vehicle with an inoperative horn cannot alert other drivers, increasing the risk of a crash.

Dealers will add the necessary circuits to connect the horn button to the horn, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC443.

A battery short circuit increases the risk of a fire.

Volvo Trucks will work with the battery manufacturer Akasol to inspect and replace the batteries, as necessary, free of charge. Owner notification letters are expected to be mailed June 16, 2023. Owners may contact Mack's customer service at 1-800-866-1177. Mack's number for this recall is SC0442.

Steer axle assembly separation can result in a loss of vehicle control, increasing the risk of a crash.

Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0441.

A coolant heater that overheats can increase the risk of fire.

Dealers will update the software for the Hybrid Powertrain Control Unit and Instrument Cluster, and install replacement relays, free of charge. Owner notification letters were mailed March 16, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0440.