Motor Coach Industries, Inc: Safety Recalls in 2020

Updated on March 19, 2026.

There were 5 safety recalls made by Motor Coach Industries, Inc in 2020. See the details of the recalls below.

You can also see similar information for other manufacturers.

Data Source: NHTSA.
See this for other years:
September 23, 2020
(Campaign #: SB 490)

Seat Belt ELR/ALR functional issue/FMVSS 208; 209

Motor Coach Industries (MCI) is recalling certain 2019 D45CRT-LE coaches. The seat belt retractors installed in the last row of the passenger seats may not function properly, preventing them from being used. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
NHTSA ID: 20V578000
Component:
# of Units Affected: 56
Consequence Summary:
The inability to use the seat belts could increase the risk of injury in the event of a collision.
Corrective Action:
MCI will notify owners, and the seat belt manufacturer will modify the seat belt installation for the last row of seats, free of charge. The recall began November 6, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 490.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
August 31, 2020
(Campaign #: SB 486)

Coolant Hose May Fail

Motor Coach Industries (MCI) is recalling certain 2017-2020 J4500 motor coaches. The coolant hose may fail, resulting in a low coolant warning followed by an engine shut down sequence, as well as the potential for engine coolant spilling on the roadway.
NHTSA ID: 20V526000
Component: ENGINE AND ENGINE COOLING
# of Units Affected: 1,561
Consequence Summary:
The spilled coolant may increase the risk of a crash. Additionally, transferring passengers from the disabled bus can increase their risk of injury.
Corrective Action:
MCI will notify owners, and dealers will replace the coolant hose, free of charge. The recall began October 30, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 486.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 74.74
June 12, 2020
(Campaign #: SB 479)

Overvoltage Alternator May Cause Engine Shutdown

Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.
NHTSA ID: 20V352000
Component: ELECTRICAL SYSTEM
# of Units Affected: 1,067
Consequence Summary:
If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
Corrective Action:
MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 479.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 83.4
April 29, 2020
(Campaign #: SB 482)

Seat Belts Do Not Extend/FMVSS 208, 209

Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."
NHTSA ID: 20V242000
Component:
# of Units Affected: 641
Consequence Summary:
Inability to use the seat belt may increase the risk of injury in the event of a crash.
Corrective Action:
MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 100
April 27, 2020
(Campaign #: SB 481)

Front Brake Hose Failure/FMVSS 121

Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
NHTSA ID: 20V233000
Component:
# of Units Affected: 2,272
Consequence Summary:
A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.
Corrective Action:
MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.
Park Outside Advisory: No
Do not Drive Advisory: No
Completion Rate (%): 74.47